Solve the problem by adding smart home devices to your Eero network
Estimated Reading Time: 5 Min
Adding a Wi-Fi enabled device to your Smart Home Ecosystem using a native app or a new problem standard should be a simple process, but it may do everything that the step-by-step guide suggests, but you cannot pair a smart light, plug, sensor, or other gadget.
This is an increasingly increasing problem with more complex Wi-Fi mesh systems like Amazon’s Eero.
This is because many smart home devices only work beyond 2.4GHz Wi-Fi, rather than the 5GHz (or 6GHz) networks offered by systems like the Eero Max 7.
Also, the smartphone you are using to pair your device with the app may use the 5GHz band to create a conflict, whether it’s an iPhone or an Android phone.
The good news is that when the Eero router and mesh system operate the smart home on power, 5GHz Wi-Fi can be turned off to pair 2.4GHz only devices.
The steps below explain how to do that. The good news is that the change is temporary (10 minutes). This is enough time to pair your smart home devices.
When paired, it’s not a problem that it will return as the 5GHz band can only connect above 2.4GHz.
Read on to find out how to disable 5GHz Wi-Fi on your ERO router…
What you need
- Smart home devices you want to pair
- Eero System
- Smartphone with Eero app
Short version
- Open the Eero app
- Tap the Settings icon in the bottom left corner of the screen
- Tap troubleshooting
- Tap My device is only 2.4GHz
- Tap Temporarily pauses the 5GHz button
- This will disable 5GHz for 10 minutes
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Step 1.
Launch the Eero app and find the settings you need to change
For such useful features, Eero has actually made it very difficult to find an option to disable a 5GHz network. Tap first setting Next, tap troubleshooting.
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Step 2.
Please select the biggest option “My device won’t connect”
This is where you find the option to disable the 5GHz band.
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Step 3.
Tap “My device is only 2.4GHz”
A screen pop-up will appear explaining the difference between 2.4GHz and 5GHz Wi-Fi.
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Step 4.
Tap “5GHz” temporarily pauses.”
This will disable your 5GHz network for 10 minutes and allow you to pair only 2.4GHz devices.
This disables the 5GHz band on the Eero Mesh system. All devices currently connected to the 5GHz band will automatically switch to the 2.4GHz band.
Disabling the 5GHz band can affect the performance of some devices, especially those that require high bandwidth, but you don’t have to worry as the changes last only 10 minutes.
By following the steps above, you can enable the 5GHz band again at any time.
You can temporarily disable only 5GHz on your Eero Mesh system. There is no way to permanently disable 5GHz on an Eero Mesh system.
reference: Use Echodot as an Eero Wi-Fi extender
Why Smart Home Devices Like 2.4GHz
There are several reasons why smart home devices tend to use 2.4GHz instead of 5GHz Wi-Fi.
range: The 2.4GHz range is longer than 5GHz, which is important for devices far from the router or access point.
Penetration: 2.4GHz can penetrate walls and other obstacles more than 5GHz. This is important for devices in areas with many interference, such as smart doorbells and security cameras.
Fee: 2.4GHz chipsets are typically cheaper than 5GHz chipsets, making them a more affordable option for smart home devices.
FAQ
No, Eero combines both frequencies under a single SSID and automatically manages connections. However, temporarily disable the 5GHz power device and connect it to 2.4GHz.
There’s no need. It will automatically restart in 10 minutes.
